With the Advanced Telesales course you will master your technique and remember forgotten concepts.
The Advanced Telesales Course is aimed at commercial managers and telemarketers who have between 1 and 3 years’ experience in sales.
The training will be carried out in-company or in e-learning mode using practical dynamics and seeking the participation of all attendees. The training dynamic is based on a previous study in which those areas that require greater reinforcement are analysed. The previous analysis allows us to use real cases from the client company in the training action.
In addition, you can get a 100% bonus from FUNDAE.
You can also complete your knowledge with the Sales and Business Skills course or with a business coach. Thus, in addition to perfecting your knowledge of how to build customer loyalty, you will learn how to close a sale or perfect your skills.
Course objectives
The Advanced Telesales Course will help you to achieve the following objectives:
- To perfect sales techniques of experienced telephone salespeople, improving argumentation, dealing with objections and offering advanced tools at the negotiation level to achieve an optimum closing.
- Increase sales and customer loyalty.
Training can help your company to achieve more sales. In addition, your employees will be more qualified to achieve large closures.
“We also tend to give too much importance to the closure. This is normal. We find ourselves on the edge of the abyss, where everything seems to come down to a YES or NO, and where a bad step can ruin our hard and impeccable work, dragging with it our self-confidence and self-esteem”.
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